Restart – Free Psy­choso­cial Sup­port for Refugees in Karlsruhe

Have you fled your home coun­try and are now liv­ing in Karl­sruhe? The Restart project offers free and con­fi­den­tial psy­choso­cial sup­port for refugees in Karl­sruhe. It is espe­cial­ly aimed at par­ents and care­givers of chil­dren and teenagers who are expe­ri­enc­ing emo­tion­al dif­fi­cul­ties or need sup­port with every­day life.

Through indi­vid­ual coun­selling and group activ­i­ties, Restart helps peo­ple cope with stress, dif­fi­cult expe­ri­ences and the chal­lenges of build­ing a new life in Germany.

What psy­choso­cial sup­port for refugees does Restart offer?

You can con­tact Restart if you:

• Have trou­ble sleep­ing or expe­ri­ence stress and inner restlessness.
• Want to learn tech­niques to cope with the effects of stress­ful or trau­mat­ic experiences.
• Want to over­come feel­ings of guilt or shame.
• Need help sup­port­ing your chil­dren dur­ing a dif­fi­cult time.
• Have ques­tions about social or legal matters.
• Want to feel more con­fi­dent in every­day life in Ger­many and build new connections.
• Need some­one to lis­ten and help you find prac­ti­cal solutions.

What ser­vices are available?

Restart offers the fol­low­ing ser­vices by appointment:

• Ini­tial con­sul­ta­tions: A first con­ver­sa­tion to dis­cuss your sit­u­a­tion and sup­port needs.
• Indi­vid­ual psy­choso­cial coun­selling: Per­son­al ses­sions with health coaches.
• Themed group ses­sions: Group activ­i­ties with a ther­a­pist and a psychologist.
• Legal advice: Con­sul­ta­tions with a lawyer.

Ses­sions are avail­able in your native lan­guage or with the help of an interpreter.

• All ser­vices are free, 
• con­fi­den­tial and acces­si­ble with­out com­pli­cat­ed admin­is­tra­tive procedures. 
• An appoint­ment is required.

Who can participate?

Restart is avail­able to refugees liv­ing in the city of Karl­sruhe, espe­cial­ly par­ents and care­givers of chil­dren and teenagers.

Con­tact and appointments

Would you like more infor­ma­tion or to arrange an appoint­ment? Con­tact the Restart team:

By email – you can write in your native lan­guage:

Meera Mani
📧 meera.mani@fka-ka.de

By phone – in Ukrain­ian, Russ­ian, Ger­man or English:

Yana Bula­to­va
📞 +38 0981 8231 46

About the Restart project

Restart is a project run by Fre­un­deskreis Asyl Karl­sruhe e. V. and fund­ed by the City of Karl­sruhe. It start­ed in July 2026 and will run for at least one year.

The project aims to sup­port refugees’ emo­tion­al well-being, help par­ents care for their chil­dren and make it eas­i­er to access oth­er coun­selling and sup­port services.